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11-02-2020, 02:20 PM | #1 |
Scooby Newbie
Member#: 519876
Join Date: Nov 2020
Location: Pacific Northwest
Vehicle:2018 WRX |
Proprietary SOA Reports??
So I have a question.
Has anyone had any catastrophic failures of the FA20DIT platform within the 3 year 36k warranty? If so, has anyone had any issues with SOA covering the repairs? I will keep the thread updated once and if this gains any traction. I currently have a 2018 Chassis in my garage with a denial of warranty on a Engine replacement direct from SOA. With a reply from SOA saying the determination and investigation is "proprietary and internal" and they cannot provide me with documentation justifying their determination. AKA what did i do that caused a failure. 100 percent up to date on maintenance with receipts provided at their request.
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11-05-2020, 10:05 AM | #2 |
Scooby Specialist
Member#: 118334
Join Date: Jun 2006
Chapter/Region:
SWIC
Location: IT'SOKIFYOUDON'TGETIT!
Vehicle:2006 Red GDA-F 2005 Aspen White GDA-E |
Is the vehicle modified at all in any way shape or form?
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11-05-2020, 10:20 AM | #3 |
Scooby Newbie
Member#: 519876
Join Date: Nov 2020
Location: Pacific Northwest
Vehicle:2018 WRX |
No sir. Well, yes it has a Cat Back.
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11-06-2020, 11:46 PM | #4 | |
Scooby Guru
Member#: 22412
Join Date: Aug 2002
Chapter/Region:
SWIC
Location: Albuquerque, NM
Vehicle:2024 Legacy Sport |
That is really odd - the dealership doing the evaluation didn't say anything in terms of what was wrong with the engine? Generally, warranty denial is due to them concluding it was abuse (be that modifications, racing at the track, whatever - something outside of what they consider normal use) - this is what Subaru considers "not covered"
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11-10-2020, 06:46 PM | #5 |
Scooby Specialist
Member#: 222893
Join Date: Sep 2009
Chapter/Region:
NESIC
Location: Revere, MA
Vehicle:2016 WRX DGM Limited 2002 WRB/2012 SWP Hatch |
Are you sure it hasn’t been tuned? What’s the last flash count on the last two inspection reports?
Subaru knows something and they don’t want to say it because that would reveal their ability to detect it. Kinda like our intel agencies play. Did you post something online that shows abuse or modifications? If it is in fact unmolested 100% contact an attorney who specializes in contract and warranty law. |
11-15-2020, 11:31 PM | #6 | |
Scooby Newbie
Member#: 520312
Join Date: Nov 2020
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