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03-28-2008, 09:18 AM | #26 |
Scooby Specialist
Member Sales Rating: (21)
Member#: 106753
Join Date: Feb 2006
Chapter/Region:
NESIC
Vehicle:2017 Focus RS Wht |
They just good-willed my new struts at 62000 mi for what it's worth.
Then they gave me a 2400 estimate to replace the brake pads. lol
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04-04-2008, 08:28 AM | #29 |
Scooby Specialist
Member Sales Rating: (9)
Member#: 37375
Join Date: May 2003
Chapter/Region:
NESIC
Location: Methuen, MASS
Vehicle:2002 WRX Silver |
Dude, your STI had like 1500 miles when you traded it in. I remember driving it to the dealership and we were worried about turning over the next hundred miles (again, I think it was 1400 or 1500)
I guess I will avoid them also, I will take my car to either Patrick or I may give Ocean a try. |
05-06-2008, 07:32 AM | #30 |
Scooby Newbie
Member Sales Rating: (14)
Member#: 96041
Join Date: Sep 2005
Chapter/Region:
NESIC
Vehicle:2015 WRB STi |
From Bad to very Good
I was told by Aaron if i were to get a good deal that i had to write something good and take away my previous post which i absolutly tore them up, hence my 12345 in like 4 threads... Bottom line just bought a brand new 2010 Forester XT from Exeter Subaru and i'll never go back to singer.
Moderators if you read this can you delete where i put from bad to very good. I would not recommend this dealership to anyone. Last edited by SickAW02; 03-11-2010 at 12:13 PM. |
07-25-2008, 09:00 PM | #31 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 172861
Join Date: Feb 2008
Chapter/Region:
NESIC
Location: Methuen, Taxachusetts
Vehicle:1998 Impreza 2.2 5MT Arrest-Me Red |
My friend had a bad experience with Singer Subaru. He found a GC 2.5RS four-door with slushbox for his wife on vehix.com. I went up there with him and his father-in-law on Wednesday to check out the car. At first, the salesman said, "This car isn't for sale." When they said it was listed on vehix.com, the salesman said, "Oh, it is?" We showed him the listing (which said to ask for the price) and went in to get the price... and didn't come back. We waited 45 minutes and even asked for him a couple of times, but he was AWOL. We left shortly afterwards.
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08-04-2008, 04:08 PM | #32 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 55092
Join Date: Feb 2004
Location: east kingston
Vehicle:2002 wrx white |
i purchased my legacy from singer, only because they had the one i wanted. since then i had referred NUMEROUSE people to them. they made 8 sales off my referrals all of wich mentioned my name. all were told id be taken care of.
NOTHING!!! finally after i emailed the owner they gave me two $50.00 gas cards to mobile (the most expensive gas around). take a look at exeter subaru's referral program, $500.00 per sale. i wasnt looking for two grand but come on 100 in gas? |
11-20-2008, 09:30 PM | #33 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 194881
Join Date: Nov 2008
Location: Salem NH
Vehicle:2008 Outback Blue |
Singer Subaru=All lies
I was lied to numerous times during my Dealing with them. Unfortunatly I did buy a car there, and I guess I am stuck going there for the mean time ( I got a used Subaru) I will however look elsewhere when I am ready to get a new car. and will use this as a learning experience.
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11-21-2008, 03:45 AM | #34 |
Scooby Guru
Member Sales Rating: (130)
Member#: 166324
Join Date: Dec 2007
Chapter/Region:
NESIC
Location: BLOD in BLOD out
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im usually there on a regular basis, from buying parts for the swap, getting my car worked on, just asking questions or just hanging out. Dave in parts is the man, Joe's cool. Theres alot of good faces there. Cool atmosphere laid back, plus the new secretary issoooo HOT
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11-21-2008, 06:06 PM | #35 | |
Scooby Newbie
Member Sales Rating: (2)
Member#: 177107
Join Date: Apr 2008
Chapter/Region:
NESIC
Location: New Hampshire
Vehicle:06 STI UGM |
Quote:
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11-21-2008, 06:11 PM | #36 | |
Scooby Newbie
Member Sales Rating: (0)
Member#: 194881
Join Date: Nov 2008
Location: Salem NH
Vehicle:2008 Outback Blue |
Quote:
The Lies were after I bought the car. Things that were supposed to be included in the sale. I got the Standard "We Owe" Slip and I am still waiting for some of the We owe things 2 weeks later |
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04-12-2009, 10:24 AM | #37 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 208345
Join Date: Apr 2009
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Well, HI!
I found this thread by mistake searching for something else in google and read it with interest only to be horrified that this behavior has been going on for so long that the pronouns for the sales amnager has changed! Mr. Singer can defend the dealership all he wants but but the fact that the EXACT SAME ABUSIVE BEHAVIOR is performed by his sales and amnagemnt staff THREE YEARS after the initial postings gives little credit to his defence. I had always heard good things about Singer so I went in and was looking at an '09 Forester and all was well. I came and went a few times and they were very helpfull and I drove a bunch of cars and we talked about all kinds of things and we had a great time driving cars and talking about things and I went home. I was undesided and that was OK by them. Well, I made up my mind. I stopped in and they kept me there for over three hours "negotiating" and by that I meen using every dirty trick that I have ever heard of car salesmen using and all kinds of tactics that are used to extract information from criminals and enemy spies, trying to get me to buy the car for more money than it was worth. In one instance the value of my trade shot up from a thousand dollars less than it was worth to six hundred dollars MORE than it was worth. That's OK though, while the left hand was doing that the right hand was changeing the "sale price" numbers so I was losing even more. In the end I just agreed so they would let me leave (long after closing) with the understanding that my wife would have to approve the deal. Needless to say, after a bit of food, water and some sleep it was clear that the deal was crap and she said no way! Hell, I wanted the car so I gave it another run the next morning. No go. I called up the salesman who refused to take my call and after I asked to be connected to his voice mail I left him a message letting him know there would be no deal. I thought that we would "part as friends" like the sales manager said, but that was not to be the case. They called me the next day. The salesman started to argue with me about the situation.. I told him that it didn't matter what he said or what I wanted, the wife said no and that was the end of it. So he started yelling at me.Then, the sales manager is yelling in the back gound telling the salesman what to yell at me about. The manager was calling me names and cursing. This went on for a good ten minuits untill they hung up on me. I never got my deposite back, like they said would happen and we are not "friends" like they said we would be. I hate car salesmen more than ever and trust them less than ever since these guys were suppsedly the best around. Funny thing is that we weren't that far off on price and I didn't have my heart set on that particular car and if they had acted like profesionals instead of toddlers they STILL would have sold a car to me. As it is Iwouldn't buy so much as a quart of oil there and will probably not wind up buying a Subaru at all. Nice job fellas! The guys at the Toyota store say "Hi". |
05-05-2009, 09:17 AM | #38 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 210535
Join Date: May 2009
Location: New England
Vehicle:2008 WRX 4-Door Rally Blue! |
They're good guys.
I bought my WRX at Singer. Everything is in perfect condition, I was able to talk them down about $3000 on the price, and they were nothing but prompt and helpful. I almost walked away from the sale because they wouldn't go low enough for me, but they caved.
Just took it in for an oil change, and the service guys are great. Really friendly and helpful guys... They did a great job, and I'm a happy Subie owner When it comes to successfully buying a car, it's all about how YOU handle and control the situation, not how the salesman does. But that's just my opinion... |
09-07-2009, 09:01 PM | #39 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 188155
Join Date: Aug 2008
Chapter/Region:
NESIC
Location: Lake Wobegone, NH
Vehicle:2008 Imp 2.5i Wagon Red |
They were great at doing warranty service, took care of a few problems on my schedule, not theirs. However, their prices for service you pay for can be quite a bit high, they charged me $189 to change four standard (copper) spark plugs. That was thirteen dollars for each plug and the rest was labor.
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09-24-2009, 03:38 PM | #40 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 224680
Join Date: Sep 2009
Chapter/Region:
AKIC
Location: USA
Vehicle:Craz Crazystars |
Singer Subaru Plaistow NH
No fair Title changed by behind the scenes UB40 fan Moderator
Was: Spoons player to be new UB40 singer. Might have just been a merge with an older thread though Actually I think the title is technically wrong now, but in any case is a spoons player and a man with a name like a sanitary towel a step forward? |
09-27-2009, 04:03 PM | #41 | |
Scooby Newbie
Member Sales Rating: (0)
Member#: 188155
Join Date: Aug 2008
Chapter/Region:
NESIC
Location: Lake Wobegone, NH
Vehicle:2008 Imp 2.5i Wagon Red |
Quote:
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09-28-2009, 10:23 PM | #42 | |
Scooby Newbie
Member Sales Rating: (0)
Member#: 225174
Join Date: Sep 2009
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Quote:
so it took them over an hour to install plugs??? most engines can be removed in that time... |
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12-16-2009, 06:01 PM | #43 | |
Scooby Newbie
Member Sales Rating: (0)
Member#: 232687
Join Date: Dec 2009
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Quote:
User Rating: 1 out of 5 stars by Katie L BUYER BEWARE!!!someone isn't so happy I see.. |
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12-16-2009, 07:04 PM | #44 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 232687
Join Date: Dec 2009
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long list of complaints!
on another board>>> TOPIC Subaru Extra-S 75w90. This is supposedly OEM oil speeddr7 06-20-2007, 07:17 PM my dealer (Singer Subaru) didnt know anything about this. Seriously morons and very mod unfriendly, just incase anyone want to go there. I want to get this stuff as well. Hey unclemat it says you will be in MA soon. Got some extra for me? |
12-16-2009, 07:44 PM | #45 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 164243
Join Date: Nov 2007
Chapter/Region:
NESIC
Location: massachusetts
Vehicle:09 WRX Blue |
my uncle lives right near singer he has the same horror stories u guys are talking about, i got my rex at manchester subaru it was an excellent experience , talk to gary hes very knowledgeable and will tell u up front if he can get u wat u want, glad i didnt even bother to step foot in singer the manager sounds like a maniac
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01-05-2010, 07:20 PM | #48 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 232687
Join Date: Dec 2009
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another unhappy customer you wonder why sales are down so much
bl293 6/14/2009 9:26:43 PM Customer Service: Quality of Work: Friendliness: Overall Experience: Price: Overall Score: 2.6 Review OptionsWrite a Review Report This Review Respond to this Review Send to a Friend Add to My PowerList Print this Review Reason for Visit: Service I recommend this dealer: No My Review of Singer Subaru: When Car was sold to me I was told "Free Inspection Stickers for as long as you own your car" however they fail to tell you that you must leave the "free Advertising plates and stickers" on the vehicle or no free sticker. a common case of the Bait and switch type scenearo. Will I return there for another car? absolutely not! Last edited by STI tom; 01-05-2010 at 07:21 PM. Reason: none |
01-05-2010, 07:45 PM | #49 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 232687
Join Date: Dec 2009
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I like this ad of theres...
VIN Number:JF1GF4355XH803142Stock Number:10117AExterior Color:Brilliant RedHighway MPG:29Transmission:AutomaticEngine:4 Cyl. 2.2Mileage:116001Notes:"WHOLESALE to the PUBLIC" Under this program, good quality, inexpensive trade-ins are sold to the public "As-Is, As-Shown" with NO representations good or bad. We Strongly recommend that our customers take these vehicles to their own mechanics for independant evaluations. That being said, this PARTICULAR CAR is a ONE-OWNER with a CLEAN CARFAX and a VERY Extensive Service History!!! It was traded with a valid Massachusetts inspection sticker and the customer told us it was in "great condition!" notice where it says customer say's it was in great condition! like dont blame us if the car breaks down.. as if there not aware of any existing problems, they do check out cars before taking them in trade.... |
02-15-2010, 02:32 PM | #50 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 236859
Join Date: Jan 2010
Location: NH
Vehicle:2014 WRX Hatch PBS |
Just wanted to hop in this thread because im a local. I picked up some parts from the Subaru in Exeter NH. Very friendly had everything I was looking for in stock. Singer did not. Also wanted to mention I picked up my STI at the highline group in lowell MA. Awesome and very friendly guys up there. Bought 2 cars from them so far and plan on returning!
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