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09-07-2006, 12:54 AM | #26 |
Scooby Newbie
Member#: 125222
Join Date: Sep 2006
Chapter/Region:
NWIC
Location: Gresham, OR
Vehicle:2005 Aspen White STi Stage 2 |
Name: Lori
Make: 05 WRX STi Mileage: 34,000 Time Out Of Use: Total for all their BS 7 days Problem And Likely Cause: Sway bar flipped bending endlinks around lateral link arm Modifications: Full exhaust Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: Abusive Driving Your Story: My Struts were bad and needed replacing, a common problem in the STi's so I go in and tell them my struts are bad. They ask what do you mean bad? So I explain the rattling from the trunk in detail. They told me it was my exhaust hitting the heat shield, not the struts. I took it in again same thing... its my exhaust. Finally I brought a friend from RalliTek in with me to show them it was the struts. So they set up to replace them. After I got all that done I needed new tires, so I got my tires and alignment about 4 weeks after my struts were done. In the middle of the alignment the guy tells me you need to come check this out. so I go out there and look. And sure enough my factory sway bar had flipped. Bending the endlinks and putting major dents in both lateral link arms. I took it back to the dealership where I was told that this is not factory, so warranty doesn't cover it. I said how is it not factory? I haven't touched the suspension, the only people that have are you guys 4 weeks ago when you did my struts. They tell me when they do the struts it has nothing to do with the sway bar so its impossible what they did caused that. They blamed it on the prior owner, my exhaust, me, aftermarket parts (that aren't on my car, since I haven't touched the suspension)anyone but themselves. They said judging by the wear its been rubbing like that for awhile. I have to dissagree, since aluminum is going to wear quickly when something is rubbing against it. They said well we must have missed that when we were putting in the struts and we should have caught it. They didn't catch it because it wasn't there when they put my struts in. The GM keept telling me this must be the source of your noises not the struts. I said no when the struts were replaced the noises were gone. So their final explaination of how it happend was that I was going 100+ mph around a corner and thats what caused the sway bar to flip. Ya okay you caught me, on my bald tires that would lose 10 psi in one day, I was racing. My story is very similar to RN's but I really really hope they atleast put the struts in right. After making a scene they are agreeing to replace the endlinks but still denying they caused it and wont replace the lateral arms.
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09-07-2006, 09:51 AM | #27 | |
Scooby Newbie
Member#: 38550
Join Date: Jun 2003
Location: Birmingham, AL
Vehicle:2004 Impreza WRX STi WR Blue |
Quote:
If you have friends that know suspension, check their install on your struts. It's possible it's in completely wrong or that they never even replaced your parts. RN |
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01-23-2007, 01:34 AM | #28 |
*** Banned ***
Member#: 138520
Join Date: Jan 2007
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01-25-2007, 08:25 AM | #29 | |
Scooby Newbie
Member#: 138725
Join Date: Jan 2007
Chapter/Region:
South East
Location: florida
Vehicle:2005 Sti Silver |
I am having the same trouble.
I have been experiencing the same problem on a 05 sti. I had the end links replaced and it seemed to help but the clunking came back a day later. I have schedule to take the car back to the dealer on Monday. Have you had any luck in fixing the problem?
Quote:
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03-20-2007, 05:19 PM | #30 |
Scooby Newbie
Member#: 97683
Join Date: Oct 2005
Chapter/Region:
Tri-State
Location: NJ
Vehicle:2005 WRX STi CGM/Gold - Element GT52 |
Name: Lori
Make: 05 WRX STi Mileage: 34,000 Time Out Of Use: none.. i need my car daily Problem And Likely Cause: Rear Strut Clunk going insane Modifications: Full exhaust, cusco sways, and kartboy endlinks Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: Liberty Subaru- " Aftermarket sway bars are known to cause the problem. Cannot warranty the struts with the sways on. Put back old sways to get warranty. " At this point i just got fed up of arguing and left. Bill K. Jr Subaru- Same story.. only one step further "Your aftermarket parts void your suspension warranty" Your Story: What can i say.. I HATE the suspension. My $32000 car sounds like a ****box while driving.. |
06-27-2007, 11:19 AM | #31 |
Scooby Newbie
Member#: 73335
Join Date: Oct 2004
Chapter/Region:
South East
Location: Anderson, SC
Vehicle:2005 WRX STi |
Name: Keith Cua
Make: '05 STi Mileage: 46k Time Out Of Use: 10 days Problem And Likely Cause: 4th gear grind due to syncrho wear Modifications: None Submitted For Warranty Work (Yes/No): Yes - first thing they did was take pictures of the clutch and any other drive train and suspension components showing wear. Reason Given For Denial: Regional Rep denied. SoA denied. No defective parts. Shouldn't be skipping 3rd gear. Your Story: |
07-04-2007, 06:07 AM | #32 |
*** Banned ***
Member#: 153078
Join Date: Jul 2007
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just wondering if it would work if hubbie joined, lol!
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07-30-2007, 11:22 AM | #33 |
Scooby Newbie
Member#: 138785
Join Date: Jan 2007
Location: West Michigan
Vehicle:2005 Impreza WRX/STi CGM |
RN/Lori
Reviving an old thread here, but it seems like I've read about STi's flipping their swaybars when the suspension is at full drop. This is why the dealership is surmising that you've gotten the car airborne. I believe this can happen also on a lift where the suspension is uncompressed, as it would be when replacing struts. If either of you are still angry about this, it might be worth bringing up. Jay |
07-30-2007, 02:40 PM | #34 | |
Scooby Newbie
Member#: 38550
Join Date: Jun 2003
Location: Birmingham, AL
Vehicle:2004 Impreza WRX STi WR Blue |
Quote:
RN |
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02-28-2008, 04:47 PM | #35 |
Scooby Specialist
Member#: 143469
Join Date: Mar 2007
Chapter/Region:
Tri-State
Location: Philly
Vehicle:2015 WRX STI CWP |
Name: "Chuck"
Make: 2007 Subaru WRX STI Mileage: ~8700 Time Out Of Use: 1 hour Problem And Likely Cause: Snapped right rear endlink and bent left rear endlink probably caused by a pothole. Modifications: JDM STI Pinks Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: N/A Your Story: Back end felt kind of loose when coming out a hard turn so I jacked up the rear and found the endlinks were bent and broken. Went to the dealer and asked to have it fixed under warranty. Even though I had JDM STI Pinks installed, the service manager didn't ask any questions and fixed it all under warranty. She even offered to throw in a free car wash if I had time (I politely declined ) |
03-09-2008, 04:01 PM | #36 |
Scooby Newbie
Member#: 174058
Join Date: Mar 2008
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Warranty Denied
Can't say that I wasn't warned.
Name: Primo Muniz Make: 2007 WRX Mileage: 2,400 Time Out Of Use: 3 weeks Problem And Likely Cause: Blown First Gear / Weak Gears Modifications: None Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: Teeth missing from gear. Your Story: On my way home from McDonalds, eating fries out of bag on passenger seat, looked up and saw that the light was green and I was holding up traffic, touched the gas and let out the clutch with RPM's at 2,500 - 3,000 and done... Car barely lurched and that was the end of first gear. Last edited by Paradox67; 03-09-2008 at 04:03 PM. Reason: Shorten bt removing quote from initial post |
04-04-2008, 02:00 AM | #37 |
Scooby Newbie
Member#: 144143
Join Date: Mar 2007
Chapter/Region:
SCIC
Location: Vallero 818
Vehicle:03 Wrx Wagon silver |
are cb boots covered under warranty and are struts as well, i have a bent strut but have no idea how it happened. and the cb boots are leaking. please help!!!!!!!!
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04-04-2008, 02:45 PM | #38 |
Scooby Newbie
Member#: 137412
Join Date: Jan 2007
Chapter/Region:
NESIC
Location: Central Mass
Vehicle:2007 Sti Stg 1 |
Name: Eric
Make: 07 STi Mileage: 32092 Time Out Of Use: 1 day Problem And Likely Cause: Death clunk, aka crap rear struts Modifications: perrin CAI, Cobb sway bars, cobb short throw Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: I wasn't! Your Story: I brought my car to my local subie dealer told them up front what was in the car for mods and about the clunking, dropped it off, an hour later they called me back saying this is becoming a normal problem with the 06/07 STi's and that they'll be putting new struts in it the following week. I just wanted to share a success story for a change! |
04-05-2008, 02:47 PM | #39 |
Scooby Newbie
Member#: 96041
Join Date: Sep 2005
Chapter/Region:
NESIC
Vehicle:2015 WRB STi |
Name: Jonathan
Make: 2006 Subaru WRX Miles:29,000 just about Time out of use: about 3 days. Problem/likely cause: Left front strut bent?? Mods: None Submitted for warranty: yes Reason for Denial: They said that because the vehicle looks like it has been in an accident, they will not warranty the strut. My Story: Brought the car in because it was pulling to the right just a little bit, i thought it needed an alignment. They called me back saying it was a bad/bent strut and that they (Patrick Subaru in MA) would not cover it under warranty because it looked like the car had been hit. Which is B/S, i have a clean carfax and it's just the slightest bit bent. I will probably try another couple of dealerships before i contact SOA. |
04-08-2008, 07:25 AM | #40 | |
Scooby Newbie
Member#: 137412
Join Date: Jan 2007
Chapter/Region:
NESIC
Location: Central Mass
Vehicle:2007 Sti Stg 1 |
Quote:
I've heard nothing but bad about patrick subaru, I'd try North end next in lunnenburg. |
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04-08-2008, 09:54 AM | #41 | |
Scooby Specialist
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
Quote:
Bent is not a matter for warranty. It is not a defect. Anything caused by an outside influence is not a matter for warranty. Somewhere along the line, you or someone else driving your car hit something, whether it was a pothole or curb, to cause it to bend. This would be a matter for your insurance company, not warranty. But, I am sure your deductible is more than the repair itself, or close to it. |
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04-24-2008, 09:53 PM | #42 |
Scooby Newbie
Member#: 177174
Join Date: Apr 2008
Chapter/Region:
TXIC
Vehicle:2007 Impreza 2.5i Sport Wagon |
anyone have any problems or warranties voided due to installed strut tower bars? i am looking into Tein performance bars for the front and rear of my 07 2.5i wagon.
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04-24-2008, 11:27 PM | #43 | |
Scooby Specialist
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
Quote:
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07-07-2008, 06:48 PM | #44 |
Scooby Specialist
Member#: 55715
Join Date: Feb 2004
Chapter/Region:
PRSIC
Location: Unknown location
Vehicle:1956 |
Name: Basicwrc78
Make: 2008 Impreza WRX Mileage: 6900 Time Out Of Use: none so far Problem And Likely Cause: Broken both rear struts Modifications: STI pinks Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: no denial so far |
09-24-2008, 10:45 PM | #45 |
Scooby Newbie
Member#: 190156
Join Date: Sep 2008
Chapter/Region:
Tri-State
Location: Westchester, NY
Vehicle:2004 Impreza WRX Java Black Pearl |
i switched my 04 wrx springs for 04 sti spring for a little drop and and a little stiffer ride worked great and Subaru never noticed the difference!!!
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11-03-2008, 11:12 PM | #46 |
Scooby Newbie
Member#: 193241
Join Date: Nov 2008
Chapter/Region:
MWSOC
Location: Chicago burbs
Vehicle:2006 STi built mud'nblue |
Name: Wojciech
Make: 2008 WRX Mileage: 5k Time Out Of Use: 3 days Problem And Likely Cause: Don't know the cause but 2 of my rear wheel bolts get broken, and fall off. Modifications: SPT catback, UR rally armor mudflaps. Submitted For Warranty Work (Yes/No): YES Reason Given For Denial: They said that It's my fault because I didn't tight the lug nuts. Your Story: Hi. First of all sorry for any gramma errors but I will try to be as clear as I can. I don't know how could it happened, but my left rear wheel almost fall off while driving on a highway yestarday. Whole story: I've got 5k miles on my 08 WRX. Yestarday driving about 70mph on a highway I've start feeling vibrations on my steering wheel, I thought that is crappy IL roads, but after about 30 sec my wheel fall off and fortunetly hold down inside wheel arch, and I was able to pull over to the left side. What I've noticed 2 bolts where cracked. After I put my wheel back on 3 screws just to drive my car away from the bridge it drove "bumpy" style like something was bended inside. Another thing is, that from about a week or so I was feeling light vibrations ocasionally on the road, and noticed that my car is kinda lagging, got less power. I was thinking that maybe something's wrong with turbo. This is my first WRX and I was talking to my friend who had couple of STI's, and know a lot about subarus about it and he just said that I'm getting this kind of "turbo dissease", you know: start hearing weird noises inside the engine,and craving the power. Just to meke it clear- wheels and tires are stock, never taken off,never had flat tire,never messed with any of wheels. I didn't took them off for puting mudflaps on. Dealer showed marks on screws to me, but didn't listen that those screws were brought on scene by my friend because I lost them all. They didn't even looked inside. I don't know if this is posible for bearing problem or something like this. Dealer: ROTO in Arlington Hts., IL Last edited by pagan PL; 11-03-2008 at 11:31 PM. |
11-04-2008, 07:25 AM | #47 |
Scooby Guru
Member#: 131347
Join Date: Nov 2006
Chapter/Region:
MAIC
Location: Richmond Va
Vehicle:2007 Legacy 2.5i SE |
5k on the car and has the tires been rotated?
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11-04-2008, 05:31 PM | #48 |
Scooby Newbie
Member#: 193241
Join Date: Nov 2008
Chapter/Region:
MWSOC
Location: Chicago burbs
Vehicle:2006 STi built mud'nblue |
Nope, tires never ben taken off, and I'm the only person who drives this car.
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11-04-2008, 06:02 PM | #49 |
Scooby Specialist
Member#: 41730
Join Date: Aug 2003
Location: Jersey
Vehicle:1415 Legacy/Forester D.Grey/White |
Maybe a vandal? Either way - maybe check with your car insurance coverage if you have comprehensive. If there is damage to your vehicle, they can help investigate the problem and if it is a manuf. defect, they will fight for you. I mean, you pay high insurance rates for reasons like this! Let them take up the fight. Just a thought - -
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11-05-2008, 09:43 AM | #50 |
Scooby Newbie
Member#: 193452
Join Date: Nov 2008
Chapter/Region:
MAIC
Location: Fville, NJ
Vehicle:05 STi Silver |
I've had a bad experience with subaru. I'll be writing about it soon.
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