|
|
|
|
Thread Tools | Display Modes |
10-20-2020, 02:04 PM | #1 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
rear camera actuator switch burnt out ?
2020 wrx
rear camera isnt working service dept says the switch that sits on the tranny that tells the camera to engage is burnt out...was not operational from the factory at time of delivery car has 101 miles on it have owned it 7 days it has been in service for 4 of them anyone have this issue? fml
* Registered users of the site do not see these ads.
|
10-20-2020, 03:50 PM | #2 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
at least i have a really cool powder blue forester loaner "until further notice"
|
10-22-2020, 11:03 AM | #3 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
ill take that as a no
anyone know an active wrx/subaru forum? |
10-31-2020, 09:46 AM | #4 |
Scooby Specialist
Member#: 283429
Join Date: May 2011
Chapter/Region:
South East
Location: Down yonder.
Vehicle:2016 Fuji Sunfire 03 Silver |
If that is the real cause AND it is a manual transmission that is just the back-up light switch - nothing special or new - all manual transmissions have one. 9 years working Subaru Dealer and never seen one bad on a new car - replaced 3 of them on cars over 50,000 miles, maybe one or two over 15,000.
Given they did not catch the fault at PDI before you bought the car I personally would question whether they have made the proper diagnosis. When I have seen the back-up camera not work in new cars it was usually a software glitch that was cured by capacitive discharge (disconnecting battery). The equivalent of restarting your computer. I have heard of some models having BIU issues, but given that model has the newer radio I am not familiar with the communication and data flow which may be different in 2020. The car has been at the dealer 4 days? What day did they tell you what the problem was? Once they have diagnosed the problem if they don't stock the part most dealers are 1-2 days shipping from their PDC, unless their nearest PDC is out of stock. Then it could take 3-5 days unless it is on national back-order. Manual trans back-up switch takes about 1/2 hour to replace But hey - I quit Subaru before the 2020 new model updates were out, I'm not there, I'm not the tech looking at your car, and ANYTHING I say is just speculation. I will say that if it is the back-up light switch you are that 1 in 500,000 lucky persons that got a bad switch out of the box and that is why no one has responded to your post. Last edited by Elbert Bass; 10-31-2020 at 10:02 AM. |
11-02-2020, 12:53 PM | #5 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
car is CVT
they say it was an actuator switch, then they wanted to change the tranny harness just to be safe now they have brought in 2 engineers from SOA to work on the car. its been at service about 2 weeks now they are already talking about compensation packages and such(valueless if im in service every few weeks with a mystery electrical glitch) my loaner crosstrek sucks |
11-03-2020, 03:50 PM | #6 |
Scooby Newbie
Member#: 519866
Join Date: Nov 2020
Location: Cleveland, OH
Vehicle:2017 WRX Premium WRB, what else |
does the image change when it goes to reverse? Do you get a blank black screen? I had that issue on mine when i upgraded the head unit, and it turned out to be that i did not plug the harness into the OBD2 port because of the access port. My 17 had a separate harness going into the CAN from the head unit.
|
11-03-2020, 06:51 PM | #7 | |
Scooby Specialist
Member#: 283429
Join Date: May 2011
Chapter/Region:
South East
Location: Down yonder.
Vehicle:2016 Fuji Sunfire 03 Silver |
Quote:
|
|
11-04-2020, 08:52 AM | #8 | |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
Quote:
funny part is when i realized it wasnt working i got out of the car to make sure the camera was there and then checked my window sticker to make sure it was paid for |
|
11-07-2020, 10:58 AM | #9 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
day 18....their update is "a few more days but sometime this upcoming week"...i keep asking them for a detailed explanation but im getting nothing
but they keep saying "my compensation package is growing" |
11-09-2020, 07:09 PM | #10 | |
Scooby Specialist
Member#: 283429
Join Date: May 2011
Chapter/Region:
South East
Location: Down yonder.
Vehicle:2016 Fuji Sunfire 03 Silver |
Quote:
Subaru's only option at this point is a buy back or give another car. You need to make this point very clear to them. You know a lawyer that will write a letter for you? |
|
11-10-2020, 01:38 PM | #11 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
the dealer is on my side(personal acquaintance)
the claim has been submitted to Subaru Corp day 21 currently |
11-10-2020, 02:36 PM | #12 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
they just called me....
they are ordering me a new identical car and sending this one back to subaru(redflagged cant be sold) |
11-14-2020, 10:47 AM | #13 |
Scooby Specialist
Member#: 283429
Join Date: May 2011
Chapter/Region:
South East
Location: Down yonder.
Vehicle:2016 Fuji Sunfire 03 Silver |
Good, Subaru usually does the right thing - sadly there seems to be a marked increase in QC according to my friends that are still working at Subaru.
|
12-18-2020, 07:31 PM | #14 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
|
12-18-2020, 07:49 PM | #15 |
Scooby Newbie
Member#: 517567
Join Date: Aug 2020
Vehicle:2020 WRX Rally Blue |
|
Thread Tools | |
Display Modes | |
|
|