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11-06-2015, 02:43 PM | #1 |
Scooby Newbie
Member#: 418343
Join Date: Apr 2015
Location: SoCal
Vehicle:2017 STI CWP |
USB Connector Not Working: 2016 WRX
I've been using the USB connection in the center console to power my phone and play music since I purchased the vehicle in June 2015. It was working flawlessly until a few days ago. I plugged my phone in and it started acting like it was being plugged and unplugged continuously. After that incident the USB connection stopped working. I'm unable to connect to my head unit via this port and it won't even provide power. All other outlets and AUX connection are working fine. I checked all audio related fuses and even tried different cables with no luck. I want to avoid taking it into the dealer if possible. Has anyone else run into this issue? I searched but was unable to find a similar incident.
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11-06-2015, 02:59 PM | #2 | |
Scooby Newbie
Member#: 431964
Join Date: Oct 2015
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Quote:
I mean, my phone is 2yrs old and it's charger/USB connection port is getting worn out. |
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11-06-2015, 03:51 PM | #3 |
Scooby Newbie
Member#: 418343
Join Date: Apr 2015
Location: SoCal
Vehicle:2017 STI CWP |
It's an iPhone 5s and it seems to charge fine on my computer and wall outlet. Really confused with the issue.
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11-07-2015, 06:26 AM | #4 |
Scooby Specialist
Member#: 392683
Join Date: Jun 2014
Chapter/Region:
MAIC
Location: Woodbridge, VA
Vehicle:2014 LS hatch quartz blue |
warranty it up
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11-07-2015, 07:06 AM | #5 |
Scooby Specialist
Member#: 222893
Join Date: Sep 2009
Chapter/Region:
NESIC
Location: Revere, MA
Vehicle:2016 WRX DGM Limited 2002 WRB/2012 SWP Hatch |
Pull the head unit out and verify the connector did not come loose. This is exactly what happened to mine and the root cause.
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11-07-2015, 10:44 AM | #6 |
Scooby Specialist
Member#: 392683
Join Date: Jun 2014
Chapter/Region:
MAIC
Location: Woodbridge, VA
Vehicle:2014 LS hatch quartz blue |
if it wasnt under warranty I would recommend this. Since it is under warranty, your best bet is not to mess with it and take it in. If you start tinkering with it and you are unable to fix it or things get worse, then take it in and they find evidence that you tampered with it, they will not warranty it.
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11-09-2015, 10:31 AM | #7 | ||
Scooby Newbie
Member#: 418343
Join Date: Apr 2015
Location: SoCal
Vehicle:2017 STI CWP |
Probably the best course of action.
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11-09-2015, 02:03 PM | #8 | |
Scooby Newbie
Member#: 431964
Join Date: Oct 2015
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Quote:
Aside from the two bolt that you must go under the dash for, the radio is super easy to pull out. The dealer is not going to give you any problem for taking your radio out. I mean, how would they even know? They can't and won't void anything unless you were to cut or alter something in any way, but you should be able to take your entire car apart, put it back together and they technically still have to warranty the parts against defects. I love how so many people are paranoid about nothing. FWIW, I've repaired numerous items myself while under warranty and submitted a claim myself and got reimbursed from the manufacturer. I've done this for years. Obviously, this can only be done for a part that fails which can be visibly seen in a picture. BTW. A 6"+3" extension got those 10mm bolts out no prob for me. The glove box will need to be dropped down as if you were getting to your cabin filter. Face plate pops off very easily. Pry out top with plastic wedge. It's only clipped in place. |
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11-11-2015, 11:39 AM | #9 | |
Scooby Newbie
Member#: 418343
Join Date: Apr 2015
Location: SoCal
Vehicle:2017 STI CWP |
Quote:
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09-14-2021, 01:26 PM | #10 | |
Scooby Newbie
Member#: 456851
Join Date: Oct 2016
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Did you ever figure this out? This is occurring in my 17 STI now…
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09-15-2021, 08:25 AM | #11 |
Scooby Specialist
Member#: 283429
Join Date: May 2011
Chapter/Region:
South East
Location: Down yonder.
Vehicle:2016 Fuji Sunfire 03 Silver |
What I usually find is the terminal wafer gets broken in the plug - I can't count how many I have replaced in various model/years. Apparently all it takes is plugging in one USB upside down and it snaps inside. Subaru sells it as the whole assembly.
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09-15-2021, 09:47 AM | #12 |
Scooby Newbie
Member#: 425154
Join Date: Jul 2015
Chapter/Region:
W. Canada
Vehicle:2016 WRX Sport Lapis Blue Pearl |
I fixed mine by changing the stock head unit an aftermarket one.
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09-16-2021, 10:43 AM | #13 |
Scooby Newbie
Member#: 456851
Join Date: Oct 2016
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I opened the diagnostics screen on the infotainment. The two USBs and Aux are not showing connection.
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10-21-2021, 07:09 PM | #14 | |
Scooby Newbie
Member#: 518233
Join Date: Aug 2020
Vehicle:2019 WRX |
Quote:
my used 2019 wrx USB function is wonky, flash drive seems to connect ok but loses connection often. iPhone gets recognized as USB device *once in a blue moon*, but carplay never works. Carplay doesnt detect the car, no pairing can be done. My phone's carplay found buddys 2021 wrx right away. He got the nav screen |
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