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Old 03-18-2016, 12:31 PM   #20
amiexploited
Scooby Specialist
 
Member#: 251061
Join Date: Jul 2010
Chapter/Region: SCIC
Location: Temecula, CA
Vehicle:
18 Trek 6mt,
garage queen 15 WRX 6mt

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They already replaced someones BIU unit before from bad OLM bulbs...

I'll try to find that post


edit: tricky quoting from a closed thread..
Quote:
Originally Posted by kakashi22 View Post


Originally Posted by rfawley024 View Post
"I don't normally chime in on this forum, but I have had a couple of lights go bad. Some interior and one of my headlight bulbs. Subispeed has been nothing short of fantastic with my returns. Yea it sucks to deal with it, but I have emailed them and they are exceptionally quick to get back to you, figure out the problem and resolve it right away. They pop it in the mail the next day and it gets to you quickly. Not everything goes as planned when you purchase things, but they are sympathetic and get it fixed."

+1 for Subispeed in my book.
Just wanted to second this. Subispeed has sent me replacement bulbs super quick each time I've had a problem. Their customer service is incredible.

For anyone who doubts, hear this: I emailed them 2 weeks ago about a malfunctioning interior LED bulb that blew my BIU (body integrated unit). Yo emailed me back asking for a picture of the bulb. I sent them the picture and it turns out it was one of their older bulbs they discontinued. They told me to get it fixed at the dealer and to send them the invoice. There was no back and forth. No eternal waiting. The repair bill was really expensive. More than 800$ All I can say is wow. They stand behind their products big or small. Way to go subispeed, you've earned a loyal customer!.
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Last edited by amiexploited; 03-18-2016 at 01:16 PM.
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